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Support & Documentation

Frequently Asked Questions

Technical, commercial and regulatory answers for formulation chemists, procurement managers and brand owners working with Manta silicone ingredients.

Products & Technology

Grades, benchmarks, D5 alternatives, elastomers, resins, amino silicones

1What personal care silicone products does Manta offer, and which formulation types are they suited for?

Our personal care portfolio covers these product groups:

CategoryRepresentative GradesTypical Applications
Volatile Silicones (Cyclic and Fast-Dry)F1045 (D5), F1049 (D6), F1048 (D5/D6 blend), F1043 (Methyl Trimethicone)Liquid foundations, sunscreens, antiperspirants
Ultra-Low Viscosity Linear VolatilesF1006 0.65 cSt (Disiloxane), F1006 1 cSt (Trisiloxane), F1006 1.5 cSt and 2 cSt (Dimethicone)Fast-dry formulations, linear (non-cyclic) alternatives to D5
Functional & Alkyl-Modified SiliconesF1042 (Caprylyl TM), F1042A (Caprylyl Methicone), F1046, F1056, F1057Viscosity reduction, organic phase compatibilizers, gloss enhancers
High-Viscosity Dimethicones & GumsF1006 series (60,000–1,200,000 cSt), F10161, F10472-in-1 shampoos (F1006 series), intensive hair conditioning serums
Silicone Elastomer GelsG700, G700B, G701A, G703B, G700-P3Matte skin feel, W/O rheology modification
MQ Silicone Resin Film-FormersA202, A203, A203B, A2024Long-wear color cosmetics, transfer-proof lipsticks, sunscreen fixatives
Silicone EmulsifiersE1011, E1035, E1036W/O and W/Si emulsions, cushion compacts
Water-Soluble & Specialty SiliconesF1039 (PEG-12 Dimethicone), F1230 (Carbinol-functional), F2012 (Aminophenyl)Shampoo systems, pigment dispersion
Silicone Waxes & PowdersW340-25 (Silicone Wax), W341, PMSQ Powder, W330Lipstick structuring, high-gloss lacquers, soft-focus powder foundations
2Which international reference grades are Manta grades comparable to?

Several Manta grades are benchmarked against established international grades with the same INCI. Benchmarks we can document: Performance comparable to Evonik ABIL EM 90. Performance comparable to Shin-Etsu KF-6038. Performance comparable to Shin-Etsu KF-6017 / Dow ES-5612. Performance comparable to Dow DC1501. Trademarks belong to their respective owners. Benchmarks refer to INCI and typical properties; confirm performance in your own formula. If you use another grade, send us its name or INCI and we will propose the closest Manta grade with a side-by-side TDS comparison and samples.

3Cyclopentasiloxane (D5) is now restricted by the EU — what are the compliant alternatives?

Under EU REACH Annex XVII (entry 70), D4 and D5 have been limited to below 0.1% (w/w) in wash-off cosmetic products since 2020 (Regulation (EU) 2018/35). Regulation (EU) 2024/1328 adds D6 and extends the 0.1% limit to leave-on cosmetic products from 6 June 2027. Manta offers these linear (non-cyclic) alternatives: Evaporation profile and silky dry-down closest to D5; the usual first choice for replacing D5. Slower evaporation for longer play time. Very fast evaporation for aerosols and quick-dry products (flash points −1 °C and 29 °C). Fast-drying, non-cyclic volatile for light, dry-touch formulas. Light alkyl silicones for formulas that need compatibility with esters and natural oils. Sensory and spreading behaviour differ from D5, so confirm the replacement with stability and sensory testing. Manta also supplies cyclic grades (F1045 D5, F1049 D6, F1048 D5/D6) for products and markets where they remain permitted.

4How do I select the right silicone elastomer gel from the G-series?

The optimal grade depends primarily on the carrier volatile profile, non-volatile silicone content, and processing temperature:

GradeCarrierNV ContentRecommended Use Case
G700Cyclopentasiloxane (D5, volatile)≥14%Matte finish; cold-process / room-temperature manufacturing
G701AD5 + Dimethicone (mixed)≥25%Matte-to-satin feel with residual emolliency
G700BDimethicone (non-volatile)>70%W/O system thickening; long-lasting skin-feel film
G703BDimethicone (non-volatile)>70%Hot-fill / high-temperature processing; thermally stable
G700-P3Cyclopentasiloxane (volatile)≥14%Dimethicone/Vinyl Dimethicone Crosspolymer in D5; matte finish with sebum control
5What are the differences between the MQ silicone resin film-formers (A202, A203, A203B, A2024)?

All four are based on Trimethylsiloxysilicate (MQ Resin) chemistry but differ significantly in physical form, carrier solvent, and film-flexibility profile:

GradePhysical FormCarrierFilm CharacteristicsPrimary Use Case
A202Solid powderNone (requires pre-dissolution)Rigid, high-crosslink-density; maximum transfer resistanceR&D / solvent-flexible applications
A203Ready-to-use liquidCyclopentasiloxane (volatile)Rapid film formation post-evaporation; high glossTransfer-proof lipsticks, waterproof mascaras
A203BReady-to-use liquidDimethicone (non-volatile)Flexible, non-tightening film; softer handBB cushions, liquid foundations, hybrid emulsions
A2024Solid powderNone (requires pre-dissolution)MQ-T propyl hybrid; significantly more flexible than A202; no crackingLong-wear liquid lipsticks, high-SPF sunscreens
6What is the difference between amino silicone F1031 and F2012?

A telechelic amino silicone with reactive amine groups located exclusively at the polymer chain terminals. Delivers targeted adsorption to negatively charged, damage-exposed sites on the hair cuticle without cumulative build-up risk. - → Amine value: 0.06 mmol/g

  • → Excellent yellowing resistance
  • → Recommended for platinum blonde, bleached, and color-treated hair A bifunctional amino + phenyl silicone combining substantive conditioning with a high refractive index (1.4900–1.5100). - → Superior wet/dry combability
  • → Exceptional optical gloss and luminosity
  • → Ideal for premium hair serums and glossing treatments - INCI: Bis-aminopropyl Dimethicone - Aminopropyl Phenyl Trimethicone

Orders & Commercial Terms

Quotations, minimum order quantities, packaging, pricing and payment

7How do I place an order or request a quotation?

Submit your inquiry to sales@mantasil.com with the following details:

  • Product code(s)
  • Quantity
  • Intended application
  • Shipping destination For time-sensitive requests, please mark the email subject line URGENT.
  • Response Time — Within 1 business day
  • Business Hours — Mon-Fri, 09:00-18:00 CST (UTC+8)
8What are your minimum order quantities (MOQ)?

There is no minimum order quantity. Orders are supplied in standard commercial packs, and mixed orders combining multiple product lines into a single shipment are welcome. Your sales representative confirms pack sizes and lead time for each order.

9What packaging formats are available?
Pack TypeNet WeightTypical Products
Plastic Pail15-25 kgMost liquid silicone fluids and elastomer gels
Steel Drum180-200 kgVolatile silicones, high-viscosity dimethicones
IBC Tote750-1,000 kgHigh-volume commodity grades
Paper Drum / Bag25 kgSolid MQ resin powders (A202, A2024, PMSQ)
10How is pricing determined?

Pricing is volume-tiered and depends on product grade, order quantity, and shipping destination. All quotations are denominated in USD. A formal price offer will be issued within 24 business hours of inquiry receipt.

11What payment terms do you accept?

30% deposit upon order confirmation; 70% balance prior to shipment. Available for orders exceeding USD 30,000. Available to established customers following credit review. Accepted for sample orders below USD 500. All prices are quoted in USD unless otherwise agreed in writing.

12Do you accept OEM / private-label orders?

Yes. To initiate the process, please provide:

  • Brand name and vector logo artwork (AI, EPS, or PDF format)
  • Required label language(s)
  • Applicable regulatory labeling requirements for your target market
  • Target order volume and required delivery date A one-time label design and tooling setup fee applies.

Samples

How to request samples, what they cost and which documents come with them

13How do I request samples?

Send your sample request to sales@mantasil.com, including:

  • Product code(s) of interest (competitor grade references are helpful for benchmarking)
  • Intended application or formulation type
  • Quantity required
  • Full shipping address with recipient contact information
  • Standard Catalog — Dispatched within 3 business days
  • Custom / R&D Samples — 1-3 weeks depending on complexity
14Do you charge for samples?

Yes — samples are chargeable, and the sample price includes courier delivery. The sample charge is credited against your first commercial order, with no minimum order quantity; the details are agreed case by case with your sales representative.

15What documentation is included with samples?

Every sample shipment includes: If third-party analytical verification is required, we can arrange this at cost. Please discuss with your sales representative prior to dispatch. - Certificate of Analysis (CoA) — batch-specific

  • Technical Data Sheet (TDS)
  • Safety Data Sheet (SDS) — GHS format
  • REACH / TSCA compliance declaration (where applicable)

Quality & Regulatory Compliance

Documentation, regulatory status and what to do if a grade underperforms

16What should I do if a product does not perform as expected in my formulation?

Please contact us immediately and provide the following:

  • Batch number and corresponding CoA
  • Formulation details (to the extent you are able to share)
  • Description of the observed performance deviation
  • Test conditions, equipment, and any reference benchmarks used Final formulation performance depends on multiple variables including dosage level, mixing conditions and shear history, substrate type, cure or drying conditions, and ambient temperature and humidity. We strongly encourage early engagement with our application engineers during your formulation development phase.
  • Important Note
17What regulatory documentation do you provide?

The following documents are provided with all commercial shipments (and upon request for samples):

  • Batch-specific CoA, TDS, and SDS (GHS format)
  • Certificate of Origin
  • Commercial invoice and packing list
  • SDS translation into target market language (on request)
18Are your products compatible with COSMOS or natural/organic certification schemes?

Silicones and PEG-modified silicones are not permitted ingredients under the COSMOS standard, so Manta silicone grades are not COSMOS certified or approved.

Technical Support & Formulation Services

Formulation guidance, troubleshooting and facility visits

19What technical support do you offer?

Our application engineering team provides complimentary support in three areas for active customers and qualified prospects: Based on your formulation system, processing conditions, and target performance, we will recommend 1-3 candidate grades with comparative TDS data and arrange samples. Guidance on emulsion instability, unexpected rheological behavior, poor film formation, pigment flocculation, incompatibility between oil-phase components, and other formulation challenges. Grade-mapping and comparative technical data for replacement of grades from major international silicone suppliers. To help us provide the most targeted recommendation, please share: base polymer or emulsion type, oil-phase composition, processing temperature profile, current reference products in use, and target market regulatory constraints (e.g., cyclic silicone restrictions, VOC limits, PFAS-free requirements).

20Can I visit your facility or conduct a supplier audit?

Yes, we welcome customer visits to our headquarters in Nanjing and our production sites in Jiujiang (Jiangxi) and Jining (Shandong). Please contact your sales representative at least 2 weeks in advance with:

  • Visitor passport details (required for the visa invitation letter)
  • Preferred dates
  • Audit or meeting agenda (e.g., technical review, quality system audit, production line walkthrough) We can assist with visa invitation letters, local hotel arrangements, and airport transfers. Alternatively, you can meet our team at major industry events including In-Cosmetics Global, In-Cosmetics Asia, and PCHi (Personal Care & Homecare Ingredients, Guangzhou).

Shipping & Logistics

Dispatch methods, production lead times and delivery timelines

21How are samples and commercial shipments dispatched?

We ship via FedEx, DHL, and UPS in full compliance with applicable international goods transport regulations. Flammable grades such as F1006 0.65 cSt (flash point −1 °C) and F1006 1 cSt (flash point 29 °C) require UN-specification packaging, proper DG declaration, and shipper's certification. This may add 2-5 business days to dispatch lead time and incur additional DG handling surcharges. Ship on standard courier timelines. All shipments include GHS-compliant labeling, traceable batch number, CoA for the supplied lot, and SDS. If you prefer to use your own courier account (FedEx, DHL, or UPS), please provide the account number when placing your order. - Dangerous Goods-Classified Products

  • Non-Hazardous Products
22What are your production lead times and delivery timelines?

Mixed orders consolidating multiple product lines in a single shipment are accepted. Please contact sales with your target quantities for a specific lead-time commitment. - Standard catalog products

  • 7-14 working days
  • Custom / specialty grades - Air freight - Sea freight
  • 25-45 days

22 questions across 6 topics.

Question Not Answered Here?

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