Legal Documentation

Privacy Policy

Manta Personal Care & Cosmetics (Nanjing Manta New Material Co., Ltd.) is committed to protecting the personal and business information you share with us. This policy describes how we collect, use, safeguard, and respect your rights over that data.

Effective Date: January 1, 2025
Nanjing, China · Jiangsu Free Trade Zone
Section 01

Data Collection Scope

We collect only the information you voluntarily provide when contacting us through our website inquiry forms, sample request submissions, or direct email correspondence. No data is collected passively beyond standard server logs required for website security.

Contact Identity

Full name, job title, and professional email address

Company Information

Organisation name, country, and industry segment

Communication Details

Phone number or WhatsApp contact, if provided voluntarily

Enquiry Content

Product interest, sample requests, technical questions, or project briefs

Minimal Collection Principle. We do not collect sensitive personal data, payment information, or any data unrelated to the business inquiry you have initiated. Submission of a form constitutes your informed consent to the processing described in this policy.

Section 02

Data Usage Purpose

All information collected is used exclusively for the purpose of responding to and fulfilling your business inquiry. We operate on a strict business-purpose-only basis and do not engage in data monetisation, profiling, or marketing aggregation of any kind.

Inquiry Response & Sample Fulfilment

Responding to product questions, dispatching technical data sheets (TDS/SDS/CoA), and processing sample shipment requests.

Business Follow-Up & Quotation

Following up on ongoing procurement discussions, providing pricing, lead times, and supply terms relevant to your stated requirements.

Regulatory & Technical Support

Sending compliance documentation (REACH SVHC declarations, NMPA filing data, INCI confirmations) requested as part of your formulation or regulatory workflow.

Order & Shipment Administration

Managing confirmed purchase orders, coordinating logistics, and providing batch documentation packages for received shipments.

We explicitly do NOT use your data for:
Unsolicited marketing or newsletters
Behavioural profiling or analytics
Sale or rental to data brokers
Automated decision-making
Section 03

Confidentiality Commitment

Manta treats all customer and prospect information as strictly confidential business data. We will not disclose, sell, license, or otherwise transfer your personal or business information to any third party without your explicit prior consent, except where required by applicable law or direct fulfilment necessity as described below.

No Third-Party Disclosure

Your data is never shared with, sold to, or exchanged with external organisations for commercial purposes.

Internal Access Control

Access to your information is restricted to Manta personnel directly involved in handling your inquiry or order.

Secure Data Handling

All data is stored on secured systems with appropriate technical and organisational measures against unauthorised access.

Limited Disclosure Exceptions
Logistics Partners -- Shipping address and contact name may be shared with freight carriers solely for order delivery purposes.
Legal Obligation -- Disclosure may occur if required by Chinese law, customs authorities, or applicable export control regulations.
Section 04

Your Data Rights

You retain full rights over the personal and business information you have shared with Manta. We honour all reasonable requests promptly and without charge. Submit any request by contacting us at sales@mantasil.com.

Right to Access

Request a copy of all personal and business data we hold about you. We will provide a complete summary within 10 business days of your request.

Right to Rectification

Request correction of any inaccurate or outdated information in our records. We will update your data promptly upon verification of the correction.

Right to Erasure

Request permanent deletion of your data from our systems. We will confirm erasure within 15 business days, subject only to any legal retention obligations.

Right to Withdraw Consent

Withdraw your consent to data processing at any time. Withdrawal does not affect the lawfulness of processing carried out prior to your withdrawal.

How to Exercise Your Rights

Contact Our Data Team Directly

Email us with the subject line "Data Request" and describe your request. Include your name and company for verification. We respond within 5 business days.

Send Data Request
+86 189 6280 0162

Nanjing Manta New Material Co., Ltd.  ·  Building 17, No. 1 Qiliqiao North Road, Nanjing FTZ, Jiangsu, China

This policy is subject to change. Material updates will be communicated via email to active contacts. Last reviewed: January 2025.

sales@mantasil.com